1. Basic Rules

• Return Window: You have 30 days from delivery to request a refund for most items. Products must be unused, in original condition with all packaging and tags.

• Exceptions: Customized items, digital products, and final – sale items are not eligible for return.

2. How to Get a Refund

• Contact Us: Email us at [email protected] within the 30 – day period. Include your order number and reason for return.

• Shipping:

• If we made a mistake (wrong item, damaged product), we’ll cover return shipping and give you a prepaid label.

• If it’s a change of mind, you pay for return shipping. Use a trackable method.

3. Processing

• Inspection: We’ll check the returned item within 3 – 5 business days.

• Refund: If approved, we’ll send the refund to your original payment method in 5 – 7 business days.

4. Damaged Items

If you get a damaged product, contact us right away. We’ll either refund you (including shipping) or send a replacement.

5. Cancelled Orders

Cancel before shipping, and we’ll refund you within 1 – 2 business days.

6. Policy Changes

We can update this policy. We’ll tell you about big changes on our website or by email. Using our site after changes means you agree to the new rules.

Have questions? Email [email protected].